Select the Escape key to close the menu. Focus will then be set to the first menu item.
If there is an urgent situation requiring immediate attention, you can contact us 24/7 on 5366 7100
During after hours please select option 1 for emergencies.
You can submit an online request, feedback or complaint
Our online requests are monitored Monday to Friday 8.30am-5pm
You can chat online with us Monday to Friday between 9am - 4.30pm.
Send us an email anytime to info@moorabool.vic.gov.au
We check our emails during business hours and will get back to you as soon as we can.
Call us on 5366 7100 Monday to Friday 8.30am-5pm and select from the following options:
Option 2: Make or discuss a payment
Option 3: Planning, building and subdivision enquiries
Option 4: Maternal and Child Health Services
Option 5: Lerderderg Library
Hold for all other enquiries
We can also be contacted outside of business hours for emergencies on 5366 7100
Option 1: Emergencies
Write to us at PO BOX 18, Ballan, Victoria 3342.
Ballan Office
15 Stead Street, Ballan
Open: Monday-Friday 8.30am-5pm
Darley Civic and Community Hub
182 Halletts Way, Darley
Open: Monday to Friday 8.30am-5pm
Lerderderg Library
215 Main Street, Bacchus Marsh
Saturday 9am-2pm
Press left and right keys to move between tabs. Press down to focus tab content.
All of our customer service offices are disability-friendly and are equipped with a hearing loop.
If you are deaf, have a hearing or speech impairment you can call through the National Relay Service (NRS):
Ballan, Victoria 3342
Mon - Fri: 8.30 am - 5.00 pm
182 Halletts Way,
Darley, Victoria 3340
Open: Mon - Fri: 8.30 am - 5.00 pm
Sat: 9.00 am - 2.00pm
To read more about our duty of care and how we handle requests and complaints, read our Customer Charter.
If you would like to contact a councillor please visit our Meet your Councillors page.
Meet your Councillors