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If you receive an infringement notice, you need to pay by the due date on the notice to avoid extra costs.
After the due date on the infringement notice we will send you a reminder, requiring payment plus costs. If still unpaid, the matter may be referred to Fines Victoria or the Magistrates' Court resulting in a higher fee and more costs.
We issue infringement notices for offences, such as (but not limited to)
Infringements cannot be paid at Australia Post or via BPAY at this time. You can pay using any of the below methods:
You can call our customer service team and pay over the phone with a credit or debit card.
Call us on 03 5366 7100
You can attend one of our 3 council offices:
Payment can be made by cash, cheque, EFTPOS or credit card.
Ballan Office15 Stead Street, Ballan Open: Mon - Fri: 8.30am - 5pm
Darley Civic and Community Hub182 Halletts Way, Darley Open: Mon - Fri: 8.30am - 5pm
Lerderderg Library 215 Main Street, Bacchus MarshOpen: Mon - Fri 8.30am - 5pm Sat 9am - 2pm
You can mail a cheque to us at PO Box 18, Ballan VIC 3342.
If you are experiencing financial hardship and are unable to make payment by the due date, you may be eligible for a payment plan. If you wish to apply or for more information please call us on (03) 5366 7100 prior to the due date.
Appeals must be lodged in writing by the due date on the infringement notice. For more information please go to the Request an infringement review page.