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You can pay your rates in a number of different ways whether it's online, in person, over the phone, at an Australia Post outlet, or via the mail. You can also set up a regular payment arrangement with Council.
At Moorabool Shire Council you can pay your rates in the following ways:
You can pay your rates using BPAY directly from your financial institution's online, mobile or telephone banking facility.
Biller code and biller reference numbers can be found on your annual rate notice or by contacting us.
Call the customer service team on (03) 5366 7100
To have your rates and charges automatically deducted, you will need to complete a Direct Debit Request form. We recommend checking with your financial institution to confirm your account is suitable for direct debit.
You can request to pay your rates by direct debit online, or by using a paper form.
Request direct debit rates payments online
To request using a paper form:
Download an application form on this page and complete all sections.
You can submit your direct debit request via email to info@moorabool.vic.gov.au, by post or in person.
You can terminate a direct debit authority at any time by advising Council in writing no less than seven days before the next scheduled direct debit drawing.
You can pay over the counter at any Australia Post outlet, over the phone, or via the Post Billpay website. Here's how:
You will need your rates notice and payment method ready. Payment methods accepted by Post Billpay depend on the method of payment.
Billpay code and biller reference numbers can be found on your annual rate notice or by contacting us on (03) 5366 7100.
To pay by Post Billpay either:
Visit an Australia Post outlet - remember to take your rates notice with you
You can pay in person using a number of payment methods. Cash, EFTPOS, cheque and all major credit cards are accepted
You will need to bring your rates notice and preferred payment method to one of the following locations:
Ballan Office 15 Stead Street, Ballan Open: Monday-Friday 8.30am-5pm
Darley Civic and Community Hub 182 Halletts Way, Darley Open: Monday to Friday 8.30am-5pm
Lerderderg Library 215 Main Street, Bacchus Marsh Open: Monday to Friday 8.30am-5pm Saturday 9am-2pm
Here's how to pay your rates over the phone:
You will need your rates notice and payment method ready. Payment methods accepted over the phone are:
Call our customer service team on (03) 5366 7100
Please have your rates details ready along with your credit card details.
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For information on what kind of payment frequencies we have, head to our rate payment options page