Request a copy of a rates notice

You can request a copy of a rates notice if you are:

  • Registered owner of a property;
  • Registered director/secretary of a property owned by a Business if an ASIC extract has been provided;
  • Nominated ratepayer of a property;
  • A property manager who has third party authorisation on a property;
  • Another nominated and registered third party on a property.

To protect your privacy, we cannot send a copy of a rates notice to anyone who is not authorised.

Online

You can apply to get a copy of your rates notice by filling in an online form. 

Request a copy of a rates notice

By phone

You can call our friendly customer service team and request a copy of your rates notice to be emailed, posted or arrange for it to be picked up from one of our council offices.

5366 7100

 

In-person

You can attend one of our 3 council offices and request a copy of your rates notice from our customer service team.

 

Lerderderg Library 

215 Main Street, Bacchus Marsh

Open: Mon - Fri 8.30 am - 5.00 pm

            Sat 9.00 am - 2.00pm

 

Ballan Office

15 Stead Street, Ballan

Open: Mon - Fri: 8.30 am - 5.00 pm

 

Darley Civic and Community Hub

182 Halletts Way, Darley

Open: Mon - Fri: 8.30 am - 5.00 pm 

 

Receiving your rates notice

We can send your rates notice to you by email or post within 5 business days.