Request a copy of a rates notice
You can request a copy of a rates notice if you are:
- Registered owner of a property;
- Registered director/secretary of a property owned by a Business if an ASIC extract has been provided;
- Nominated ratepayer of a property;
- A property manager who has third party authorisation on a property;
- Another nominated and registered third party on a property.
To protect your privacy, we cannot send a copy of a rates notice to anyone who is not authorised.
By phone
You can call our friendly customer service team and request a copy of your rates notice to be emailed, posted or arrange for it to be picked up from one of our council offices.
5366 7100
In-person
You can attend one of our 3 council offices and request a copy of your rates notice from our customer service team.
Lerderderg Library
215 Main Street, Bacchus Marsh
Open: Mon - Fri 8.30 am - 5.00 pm
Sat 9.00 am - 2.00pm
Ballan Office
15 Stead Street, Ballan
Open: Mon - Fri: 8.30 am - 5.00 pm
Darley Civic and Community Hub
182 Halletts Way, Darley
Open: Mon - Fri: 8.30 am - 5.00 pm
Receiving your rates notice
We can send your rates notice to you by email or post within 5 business days.