How we handle complaints

We welcome feedback as an opportunity for us to improve our service to the community. We continue to monitor our performance, and are dedicated to improving as much as possible.

Complaints and feedback can be made by any of the following methods:

Online

You can submit a complaint online by filling in our online form

Submit a request or complaint

Email

By post

By phone

In-person

We respond to complaints in accordance with our Complaint Handling Policy.

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