Residential complaints

Residential complaints may fall under the nuisance provisions under the Public Health and Wellbeing Act 2008. If you are experiencing ongoing and unreasonable noise or odour problems in a residential area there are a few things you can do before making a formal complaint.

If you experience difficulties please contact our Environmental Health Unit on 5366 7100.

Please note: If the concerns involve industrial sources and premises such as sewage treatment facilities, abattoirs, animal renderers, landfills, and composting facility activity, you will need to lodge a complaint with the Environmental Protection Authority.   

Neighborhood noise

Information about neighborhood noise and how to manage it

Odour and smoke issues

If you are experiencing ongoing and unreasonable odour problems in a residential area there are a few things you can do before making a formal complaint to Council.

Handling asbestos

If your house was built or renovated before the mid-1980s it is likely to contain asbestos cement building materials.

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