Renew your pet registration

As a requirement under the Domestic Animals Act 1994, all dogs and cats over the age of three months are required to be registered with Council, and registration is to be renewed every year.

If your cat or dog is already registered with Council, you will be sent a renewal notice when it is time to re-register. Registrations are due on 10 April every year.

If you need to register an animal for the first time, visit our register an animal page.

If any of your of your registered pet's details have changed, it's important that you let us know. You can update animal details on our update your animal details page.

If the change of details will mean a change in fees, for example your pet has been desexed, or a pet has passed away, please allow us to update your details before attempting to pay.

How to renew

Once you receive your renewal notice and have checked that all the details are up to date, you can pay using any of the following methods:

Bpay

You can pay your animal registration renewal using BPay through your financial institution's online, mobile, or telephone banking facility.

You will need the biller code and reference number - these details can be found on your renewal notice.

If you do not have your renewal notice you can contact us to request your BPay details.

AusPost

You can pay over the counter at any Australia Post Office outlet, over the phone, or via the Post Billpay website.

If you are heading to an Australia Post Office outlet, be sure to take your renewal notice with you as they will need the BillPay code and biller reference numbers which are on the renewal notice.

Phone

You can pay your animal registration renewal over the phone.

Payment can only be made using a credit or debit card. To pay over the phone contact our customer service team on 5366 7100 

In person

You can pay your animal registration renewal at any of our customer service offices, our offices are located at:  

Ballan Office 

15 Stead Street, Ballan
Open: Mon - Fri: 8.30am - 5pm

Darley Civic and Community Hub
182 Halletts Way, Darley
Open: Mon - Fri: 8.30am - 5pm

Lerderderg Library 
215 Main Street, Bacchus Marsh
Open: Mon - Fri 8.30am - 5pm
            Sat 9am - 2pm

EFTPOS facilities are available at the desk and all major credit cards are accepted. Cash and cheques are also accepted.

Post

You can mail us a cheque for your animal registration renewal to PO Box 18, Ballan VIC 3342.

What happens next?

Once payment has been received, your animal will be registered until 10 April the following year.  There is no further action required. 

Further Information

Got a new furry friend? Make sure you register them too.

Find out how to register a new pet

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