Report an issue with a tree on public land

If you're concerned that a tree on a nature strip, in a public area, park or public garden is unhealthy, unsafe, or requires trimming or pruning, you can report it to us.

An unsafe or unhealthy tree could include:

  • a fallen tree or large branch on a road, nature strip, or in a park
  • fallen branches
  • a tree that looks unsafe
  • a tree where pests are present
  • a tree touching power lines.

Council is not responsible for maintaining trees on private property. The resident or landowner is responsible for trees and vegetation on their property.

Urgent tree issues on public land

If the issue is dangerous and needs urgent attention, such as a fallen or uprooted tree, or a broken/hanging tree branch that is over a road, footpath, or structure such as a bus shelter, carpark, or playground please call us immediately on 5366 7100.

If calling outside business hours please select option 1 for emergencies.

How to report non-urgent issues

Email

Step 1.Prepare the following information

  • The location of the issue
  • The date and time of when the issue occurred
  • Any other details that will assist us to rectify the issue

Step 2.Email us

Send us an email with the details to info@moorabool.vic.gov.au

Phone

Step 1.Prepare the following information

  • The location of the issue
  • The date and time of when the issue occurred
  • Any other details that will assist us to rectify the issue

Step 2.Call us

Report the details over the phone by calling 5366 7100

In person

Step 1.Prepare the following information

  • The location of the issue
  • The date and time of when the issue occurred
  • Any other details that will assist us to rectify the issue

Step 2.Visit us

Let us know in person at one of the following locations:

Ballan Office 
15 Stead Street, Ballan
Open: Monday-Friday 8.30am-5pm

Darley Civic and Community Hub
182 Halletts Way, Darley
Open: Monday to Friday 8.30am-5pm

Lerderderg Library 
215 Main Street, Bacchus Marsh
Open: Monday to Friday 8.30am-5pm
           Saturday 9am-2pm

Post

Step 1.Prepare the following information

  • The location of the issue
  • The date and time of when the issue occurred
  • Any other details that will assist us to rectify the issue

Step 2.Write to us

You can post your report to us at PO BOX 18, Ballan, Victoria 3342

What happens next?

Your report will be assessed by our parks and gardens team and appropriate action will be taken.