Damaged bins

If your garbage (red lid), recycling (yellow lid) or green waste (green lid) bin is damaged, let us know so we can repair or organise a replacement.

We will replace damaged or missing bins, lids, lid pins, wheels or wheel axles at no cost. 

To let us know about your damaged bin, you can use any of the below methods:

Online

Email

You can report a damaged bin by emailing us at info@moorabool.vic.gov.au

Phone

You can report a damaged bin by calling us on 03 5366 7100

In person

You can report a damaged bin at any of our office locations:

Ballan Office
15 Stead Street, Ballan
Open: Monday-Friday 8.30am-5pm

Darley Civic and Community Hub 
182 Halletts Way, Darley
Open: Monday to Friday 8.30am-5pm

Lerderderg Library 
215 Main Street, Bacchus Marsh
Open: Monday to Friday 8.30am-5pm
           Saturday 9am-2pm

Post

You can write to us addressed to: PO Box 18, Ballan 3342

What happens next?

Once you have reported a damaged bin, you will receive a confirmation email.

Leave your bin at the kerbside where it is usually collected. The repair will be completed within 5 business days.